Certification Program Shipping Instructions for Backflow Unit
The following information is a courtesy that will help us speed your unit through the re-certification program.
Packing Instructions:
Please box unit in a slightly oversized box with sufficient packing. Mark the outside of the box with your company name. In most cases this will be the box your unit will be returned in. It must protect your unit from any damage during shipping.
Remove any adapter connection fittings or tools from your unit. They are not needed for calibration. Make sure all hoses, gauges, etc. required for operation are included. Remove all papers from inside the unit. We clean these units and water might damage papers other than the laminated pages provided with the unit.
Please Include:
A letter of introduction that states the appropriate shipping and billing address. Please indicate the serial number of the unit in the letter so it will be tagged correctly when it comes in to us. Indicate if any known repairs are needed or abnormal service conditions are experienced.
We will call if additional repairs that are not covered under warranty are needed.
Approximate turn around time is 5 to 10 business days.
Note: Your kit is a calibrated test instrument. If it is kept clean and protected in the field it will provide you excellent service. When these kits are abused, repairs may be required which delays the re-certification process.